For more than a decade revolutionaries and culture jammers have been paralyzed by the computer screen. Trusting the promises of technocrats and digital visionaries, dazzled by the viral hype surrounding MoveOn and the like, we’ve come to rely far too heavily on a particular form of Internet organizing. Believing that clicktivism could spark social change we deployed market-tested messaging, glitzy Ajax websites and social networking apps. We entrusted our revolution to San Francisco techies and put our faith in the methods of advertising. But we have become so dependent on digital gimmicks that a revolutionary potential is now constrained.
Clicktivism is the pollution of activism with the logic of consumerism. Activism is debased with advertising in computer science. What defines clicktivism is an obsession with metrics. Each link clicked and e-mail opened is meticulously monitored. Subject lines are A/B tested and talking points focus-grouped. Clicktivists dilute their message for mass appeal and make calls to action that are easy, insignificant and impotent. Their sole campaign objective is to inflate participation percentages, not to overthrow the status quo. In the end, social change is marketed like a brand of toilet paper.
The fundamental problem with this technocratic approach is that the metrics value only what is measurable. Clicktivism neglects the vital, immeasurable inner events and personal epiphanies that great social ruptures are actually made of. The history of revolution attests that upheaval is always improbable, unpredictable and risky. A few banal pronouncements about “democracy in action” coupled with an online petition will not usher in social transformation. As Malcolm Gladwell put it recently, “activism that challenges the status quo-that attacks deeply rooted problems-is not for the faint of heart.” Clicktivism reinforces the fear of standing out from the crowd and taking a strong position. It discourages calling for drastic action. And as such, clicktivism will never breed social revolution. To think that is to think that it will is a fallacy. One that is dawning on us.
The demise of clicktivism is rebooting activism. It is setting off a paradigm shift in social change that opens the door to a new generation of activists. This rejuvenation is emboldened by three tactical insights: revolutions spring from epiphanies; the Internet is best suited for memewar; and daring real-world actions are the indispensable foundation of social change.
Gone is trust and watered-down talking points and the “best practices” of keyboard messiahs. Metrics are being forgotten, website logs deleted, analytics ignored. Instead, passionate poetry is regaining precedence. The challenge is sparking epiphanies of the new revolutionary priority. But this does not mean we shut our eyes entirely to the potential of technology.